Frequently Asked Questions

Find quick answers to common questions about FitFlow, billing, subscriptions, and more. Can't find what you're looking for? Contact our support team.

General

Subscription & Plans

Payment Methods

Billing & Invoices

Cancellations & Refunds

Security & Privacy

Team & Organizations

Still have questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support Browse Help Center

Average response: 2 hours

support@fitflow.com

Frequently Asked Questions

Find quick answers to common questions about FitFlow, billing, subscriptions, and more. Can't find what you're looking for? Contact our support team.

General

Subscription & Plans

Payment Methods

Billing & Invoices

Cancellations & Refunds

Security & Privacy

Team & Organizations

Still have questions?

Can't find what you're looking for? Our support team is here to help.

Contact Support Browse Help Center

Average response: 2 hours

support@fitflow.com

Frequently Asked Questions

General

How do I get started with FitFlow?

What features are included in my subscription?

Is there a mobile app available?

Can I export my data?

What integrations does FitFlow support?

Subscription & Plans

Can I switch plans at any time?

How does the free trial work?

What happens if I exceed my plan limits?

Payment Methods

What payment methods do you accept?

How do I update my payment method?

What happens if my payment fails?

Billing & Invoices

How do I download my invoices?

When will I be charged?

Do invoices include tax information?

Cancellations & Refunds

How do I cancel my subscription?

What is your refund policy?

What happens to my data if I cancel?

Security & Privacy

How secure is my payment information?

How is my data used and protected?

Team & Organizations

How do I add team members to my subscription?

How does team billing work?

What happens when I remove a team member?

Still have questions?

Frequently Asked Questions

General

How do I get started with FitFlow?

What features are included in my subscription?

Is there a mobile app available?

Can I export my data?

What integrations does FitFlow support?

Subscription & Plans

Can I switch plans at any time?

How does the free trial work?

What happens if I exceed my plan limits?

Payment Methods

What payment methods do you accept?

How do I update my payment method?

What happens if my payment fails?

Billing & Invoices

How do I download my invoices?

When will I be charged?

Do invoices include tax information?

Cancellations & Refunds

How do I cancel my subscription?

What is your refund policy?

What happens to my data if I cancel?

Security & Privacy

How secure is my payment information?

How is my data used and protected?

Team & Organizations

How do I add team members to my subscription?

How does team billing work?

What happens when I remove a team member?

Still have questions?